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90% Were Mis-Sold

The FCA found that only 1 out of 37 Franchised Retailers disclosed to the customer a commission may be received for arranging finance.*

£

£300 Million Overpaid

The FCA found approximately 560,000 customers have paid out over £300 million more in car finance per year than was necessary.*

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You could be one of thousands of victims of mis-sold car finance if:

  • You borrowed more money than was necessary
  • You weren’t given enough information about other options such as hire purchase
  • You felt pressured into accepting a car finance agreement
  • The commission on your sale wasn’t revealed to you
  • You were sold a mileage estimation that was too low
  • They didn’t make it clear who owned the car
  • You weren’t told who is financially responsible for repairs
  • It wasn’t explained you wouldn’t automatically own the car outright after the term

Find out if you have a car finance claim

Looking for more information?

Personal contract purchase (PCP) and Hire Purchase (HP) are types of car finance agreements, that typically last for 2 – 4 years. Buyers pay a deposit, and the size of the loan is equal to the amount the car’s value will fall over the length of the contract.

Anyone who has taken out a PCP contract in the last 10 years may have a claim.

Yes, you can.

Any broker, dealer or car finance provider that sold you a PCP contract is covered. Some well-known ones include:

  • BlackHorse Finance
  • MotoNovo
  • Santander Consumer UK PLC
  • BMW Financial Services
  • Volkswagen Financial Services
  • Mercedes Financial Services
  • RCI Financial Services Limited
  • FCE Bank (Ford)
  • FCA Automotive
  • Vauxhall Finance

Even if your provider isn’t on the list, we will still complete a free check for you.

All we offer is a free check to gather the required documents and evidence from the finance providers you select. Once we have collected the required information, we work with a panel of expert law firms who specialise in this claim type who we can refer your case to. You are not required to use our partner firms and other solicitors may be able to help you. You can also seek independent advice from the financial Ombudsman if you wish to do so

An FCA investigation revealed that the average customer on a £10,000 PCP agreement over four years has been overcharged by more than £1,100.

Yes,we will perform a free, no obligation check on all of your contracts from the last 10 years.

Find out what you could be owed

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